Shipping & Returns

1. Shipping Details & Areas

We fulfill orders directly from our primary distribution facility managed by A B Enterprises in Burari, Delhi.

We currently ship across India. Free shipping is automatically applied to all orders delivered within the Delhi National Capital Region (NCR). For deliveries outside of Delhi NCR, standard shipping rates will be compiled during the checkout process on WhatsApp.

2. Delivery Timelines

Once your order has been confirmed through WhatsApp and processed by our logistics partners:

• Delhi NCR: Deliveries are completed in 1 to 2 business days.
• Metro Cities (Mumbai, Bangalore, Kolkata, Chennai, etc.): Deliveries take 3 to 5 business days.
• Rest of India: Deliveries are completed within 5 to 7 business days.

3. Packaging & Fragility

Our products include highly delicate items such as fine glass perfume bottles and handcrafted stone/marble decorative statues. To prevent transit damage, we utilize multi-layered secure bubble-wrapping and impact-resistant cartons. Stuffed plush toys are packed in sealed dust-proof bags to maintain cleanliness.

4. Returns & Replacement Policy

Due to the luxury and personal nature of our products (especially cosmetics/perfumes and handcrafted statues):

• We offer replacements only in cases where the product is received in a damaged, broken, or defective condition.
• To request a replacement, please contact us at abenterprises963@gmail.com or via WhatsApp at +91 72920 79548 within 48 hours of receiving the package.
• Please provide order details and clear photos/videos showing the damaged condition of the parcel.
• Once approved, a fresh replacement piece will be dispatched at no extra charge.